Biom
Nurture Series Welcome Email Journey
At Be Indigo, we specialize in designing impactful email nurture campaigns for the luxury hospitality sector. Biom, a conceptual luxury health club and spa, needed an engaging email nurture series that deepens guest connections and fosters loyalty. This series includes personalized thank you notes, stay recaps, review requests, and exclusive loyalty program invitations. For guests who didn't join initially, we designed enticing offers and gentle reminders. Loyalty members received special retreat offers and voucher reminders, perfectly aligning with Biom's commitment to wellness and community.